Effective Date: 01-01-2025
At Ambika Computers, we aim to ensure customer
satisfaction. If you are not satisfied with your purchase, you may return
eligible products as per the terms outlined below.
1. Eligibility for Returns
Returns may be accepted under the following conditions:
- The
product is defective or damaged upon arrival.
- The
wrong product was delivered.
- The
product is unused, in its original packaging, and in resalable condition.
- The
return request is made within [X] days of delivery.
2. Non-Returnable Items
Certain products are not eligible for returns:
- Digital
products, software, and downloadable items.
- Customized
or personalized items.
- Products
that have been used, altered, or damaged after delivery.
- Items
purchased under clearance or final sale.
3. Return Process
To initiate a return:
- Contact
us at [Your Email] or [Your Contact Number] within 2 days
of receiving the product.
- Provide
the order number, proof of purchase, and a reason for the return.
- If
applicable, securely pack the product in its original packaging and
include all accessories.
- Ship
the product to the return address provided by our team.
- Once
we receive and inspect the returned product, we will notify you about the
approval or rejection of your return request.
4. Return Shipping
- Customers
are responsible for return shipping costs unless the return is due to an
error on our part (e.g., wrong or defective item sent).
- We
recommend using a trackable shipping method to ensure successful delivery.
5. Refunds & Replacements
- If the
return is approved, you may choose between a refund, replacement, or store
credit.
- Refunds
will be processed within 7 business days to the original payment
method.
- Replacements
will be shipped based on product availability.
6. Cancellations
- Orders
can be canceled before they are shipped. Once shipped, cancellation is
subject to our return policy.
7. Changes to This Policy
We reserve the right to update or modify this return policy
at any time. Changes will be posted on this page with the updated Effective
Date.
8. Contact Us
For return-related inquiries, please contact:
Ambika Computers
45, Kaka Thoppu St, Madurai Main,
Madurai, Tamil Nadu 625001
Email: sales@ambikacomputers.in
Phone: +91 96297 88418
By making a purchase on www.ambikacomputers.in, you
agree to this Return Policy.
english
